Shipping, local delivery and pickup
Soooks lets you set where you deliver and what it costs — shipping zones with flat, free, price-based or weight-based rates — plus local delivery, in-store pickup and delivery estimates that customers see at checkout.
Shipping rates
- Zones by country, including a "rest of world" zone, inside shipping profiles; add custom profiles for products that ship differently.
- Rate types: flat rate, free shipping, price-based and weight-based, each with optional minimum and maximum order price or weight, a transit time and a note under the option.
- Carrier rates from a rate card you enter (price per service, plus an amount per kg).
- Packages with a default size and weight.
Local delivery and pickup
- Local delivery from a location, by postal code, with a delivery fee, free delivery over an amount, a minimum order, an order cutoff time, delivery windows and instructions.
- Pickup in store with a ready-in time, pickup hours and instructions.
Delivery estimates
Set processing time, a cutoff, business days and holidays, and Soooks shows an estimated delivery date at checkout and in shipping emails.
Fulfilment
Orders are split by the location that fulfils them. From the order page you can fulfil and ship with a tracking number and link, mark an order ready for pickup or out for delivery, mark it delivered or picked up, and print a packing slip. Choose whether orders route to the fewest shipments or by location priority.
Limits
- There is no live connection to delivery companies yet: rates come from your zones and rate cards, and shipping labels are not bought through Soooks.
- Local delivery matches by postal code; delivery by distance from your location is not available at checkout yet.
Related
Guide
Selling online with cash on delivery
How cash on delivery works for an online store, what it really costs, and how to cut refused orders and keep track of the cash.
Feature
Cash on delivery
Offer cash on delivery at checkout with no platform fee: customers pay the courier when the order arrives, and you mark it paid when the cash reaches you.
Feature
Products and inventory
Unlimited products with up to 250 variants each, per-variant photos and prices, stock by location with a history of every change, and CSV import and export.
Feature
Discounts
Discount codes and automatic discounts: amount or percentage off products or orders, free shipping and Buy X get Y, with dates, limits and combinations.
Glossary
Order fulfillment
Fulfillment is everything between an order being placed and the customer receiving it: picking, packing, handing it to delivery and confirming it arrived.